1) Sterling Jewellery International is a Private Company in The United Kingdom. The web site contents, terms and conditions and all contracts formed between Sterling Jewellery International and users shall be governed by, and construed in accordance with U.K. retail law.

2) These terms and conditions do not affect your statutory rights.

3) To order goods you must be at least 18 years of age.

4) By clicking the 'Buy' button to submit your order on the checkout screen you are offering to buy the goods at the price stated subject to our terms and conditions.

5) If you are ordering goods from outside the UK you must contact Sterling Jewellery for despatch details and delivery charges before confirming your order

6) We have the right, at our discretion, to refuse to supply goods you order.

7) Goods are subject to availability. If we do not supply the goods we will refund any money already paid. We will not be liable for compensation or damages if we do not supply goods.

8) A binding contract is formed only when you receive confirmation from us that your order is accepted.

9) We aim to despatch “in stock” items within 3 working days. We aim to despatch items that are not immediately available within 21 days although at times delivery may be subject to conditions outside of our control. All delivery times are approximate and we will not be held liable for any compensation or damages as a result of late or non-delivery.

10) If we are unable to deliver within our projected delivery time we will contact you immediately to agree a new delivery date. If we are unable to agree a new date or to supply alternative items we will refund any money paid by you for the goods.

11) Please check the goods on delivery. If goods are delivered damaged or faulty you must inform us within 7 days of delivery and we will arrange return and replacement. If you do not inform us within 7 days we shall have no liability for goods later said to have been received damaged. This does not affect your statutory rights.

12) You will only own the goods once we have received payment in full. You will be responsible for the goods once delivery is made or delayed by you at delivery.

13) We do not accept liability for the costs of return, returns damaged in transit or returned items not received by us.

14) Images are for illustration purposes and may not be displayed as actual size.

15) We do not accept any responsibility for any web site not under our control, which may act as a portal for our site, or be connected by hypertext links from our site.

16) If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity and enforceability of the remaining terms and conditions.

17) Any disputes not resolved by the normal complaints procedure will be resolved exclusively in the courts of the United Kingdom under UK law

18) These terms and conditions are subject to change at any time without prior notice to you.